MI&I Content Manager

Job title:MI&I Content Manager

Location: Morristown, NJ , Cambridge, MA.

About Job

The Mission of Medical Information & Intelligence is to empower our customers with easy access to high quality medical information to support the informed and appropriate use of Sanofi’s products and to generate actionable insights that contribute to product strategies. 

Within Medical Information & Intelligence, we are proud to be recognized as a trusted source that provides medical content to our customers and internal stakeholders at a leading level of service.  We support all GBUs and are one of Sanofi’s key interfaces with HCPs and patients.

Join the engine of Sanofi's mission — where deep immunoscience meets bold, AI-powered research. In R&D, you'll drive breakthroughs that could turn the impossible into possible for millions.

Main responsibilities

The Medical Information & Intelligence Content Manager serves as a member of the Medical Information & Intelligence (MI&I) content team and ensures the quality and integrity of responses provided to health care professionals and patients. The position is responsible for writing and reviewing global MI&I content (Global and Local) under the direction of the MI&I Content Head for the specific Global Business Unit (GBU)/Therapeutic Area assigned. The role also includes country/region support of medical information.

If needed, the position will support training of support function staff and outsourced partner(s). The MI&I Content Manager is also responsible for executing processes as well as participating in cross functional projects in collaboration and alignment with MI&I colleagues from other GBUs and other internal or external stakeholders. This is achieved through a combination of product knowledge and intra-departmental relations, along with editing, writing, database and file management proficiency.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Serve as the Medical Information & Intelligence subject matter expert for assigned Therapeutic Area (TA) product(s) and maintain expertise in TA/Product scientific data, industry related information and evolution of disease area. 
• Ensure understanding and compliance with policies, procedures and processes 
• Contribute to departmental project/task assignments; support the execution of project plans and initiatives. 
• Demonstrate resolve and urgency to accomplish tasks without direct authority or control. Participate in cross-functional project teams as needed.  Ensure that assigned projects are completed on schedule. 
• Leverage regional/local insights on content usage to meet the need for new or updated content. Identify efficiencies to optimize content creation and updates.

• Provide relevant stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic area as well as customer interactions.
• Generate and maintain Global and Local scientific responses for products in designated therapeutic area(s). Contribute to local and global communications to efficiently achieve these goals.
• Engage and collaborate with key Global cross-functional stakeholders (e.g. Medical, Regulatory, etc.) to efficiently achieve goals and to generate Global MI content ensuring consistent and accurate product information.
• Localize global content for their respective country along with supporting local medical information activities (e.g. escalation management, compendia reviews, literature summaries for annual reports, scientific congress attendance/coverage, etc.).
• Serve as a global knowledge resource for all colleagues as the MI&I subject matter expert for designated products and therapeutic areas.
• Demonstrate knowledge and understanding of pertinent Global regulatory and compliance requirements and ensure deliverables are in alignment with such requirements.
• Proactively suggest improvements or updates to existing policies, procedures, work instructions, and work guides used in internal operations and with external vendors as needed.
• Conduct ongoing literature reviews and extract complex data, organizing it into a structured format.
• Provide medically sound responses to complex inquiries forwarded from outsourced partner(s) and in-house sources. 
• Perform other duties as assigned.
• Some travel required based on needs of the position (<10%).

This is a desk job with no specific physical requirements other than to use standard office equipment such as PC, telephone, email, fax, copy machine, etc.

About You

Basic Qualifications

Experience & Education

• Advanced degree in healthcare or life sciences related field (e.g. PharmD, MD, PhD, or equivalent scientific degree) with 2+ years of direct medical information experience in a global setting in the pharmaceutical industry, or equivalent experience & background in clinical setting.

OR

• Master’s degree in healthcare or life sciences related fields with at least 3 years of medical information experience in a global setting in the pharmaceutical industry, or equivalent experience & background in clinical setting.

Preferred Qualifications

• Doctorate level degree.
• Completion of a Medical Information fellowship/residency.
• Excellent interpersonal skills and ability to build constructive partnerships with internal and external stakeholders.  Ability to resolve conflicts and to facilitate decision-making.
• Demonstrate respect for all individuals independent of race, age, ability, orientation and ensure diverse perspectives are valued in an equitable manner.
• Highest ethical, regulatory, and scientific standards.
• Proficiency in medical information systems and databases (e.g., SalesForce, Veeva Vault).
• Strong knowledge of medical literature and drug information databases; strong ability to evaluate and communicate scientific data.
• Communication skills: Excellent written/oral communication skills including an excellent understanding of medical writing.  Strong presentation skills.
• Knowledge of regulatory requirements for medical information
• Understanding of digital content management and delivery platforms.
• Strong project management, process development, and organizational skills.
• Mastery of English Language (written and spoken); additional languages are a plus.

Why Choose US

• Bring the miracles of science to life alongside a supportive, future-focused team. 

• Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. 

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. 

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave.

• Work at the forefront of drug discovery, harnessing cutting-edge AI, data, and digital platforms to push the boundaries of science. 

• Help improve the lives of millions of people globally by making drug development quicker and more effective. 

• Enjoy opportunities to collaborate beyond your area of expertise, working with diverse teams across science, clinical, and digital fields to spark new ideas and drive breakthroughs. 


Sanofi US Services and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.