Team Lead - Business Analytics

Job title: Business Analytics Hub Lead (Insights & Analytics Capabilities)

• Location: Hyderabad
• % of travel expected: Travel required as per business need, if any
• Job type: Permanent and Full time

About the job

Strategic context:

As part of GTMC, Insights & Analytics Capabilities delivers best-in-class and transformative insights and innovative tools and methods that actionably fuel Sanofi’s strategic business decisions, processes and deliverables. In doing so, our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready?

Main responsibilities:

• At our Sanofi we are leveraging analytics and technology, on behalf of patients around the world. We are seeking those who have a passion for using data, analytics, and insights to drive decision making that will allow us to tackle some of the world’s greatest health threats.
• Within our commercial Insights, Analytics, and Data organization we are transforming to better power decision-making across our end-to-end commercialization process, from business development to late lifecycle management.
• Deliverables support planning and decision making across multiple functional areas such as finance, manufacturing, product development and commercial.
• In addition to ensuring high-quality deliverables, our team drives synergies across the franchise, fosters innovation and best practices, and creates solutions to bring speed, scale and shareability to our planning processes. As we endeavour, we are seeking a dynamic talent for the role of “Business Analytics Hub Lead”
• It is essential to have someone who understands and aspires to implement innovative analytics techniques to drive our insights generation across different franchises.
• Advanced Analytics Lead SBO is responsible to create synergies and provide functional & operational direction to Multiple processes across various GBU operations and therapy areas, so that the cost savings are achieved with deliveries optimized through multi-layered teams.

• People:
  • Maintain effective relationship with the end stakeholders within the allocated GBU and tasks – with an end objective to develop education and communication content as per requirement
  • Actively lead and develop hub teams and ensure new technologies are leveraged
  • Initiate the contracting process and related documents within defined timelines; and
  • Collaborate with global stakeholders for project planning and setting up the timelines and maintaining budget
  • Acts as strategic thought partner to commercial & Analytics operations across GBUs
  • Develops and maintains expertise on key trends / developments in the industry
  • Provides input to strategic deliverables and ensures delivery as per plan
  • Identify areas for innovation and implement with external and internal partners
  • Performance indicators: Feedback from (end stakeholders) on overall satisfaction
  • Weightage: 20%

• Performance:
  • Refresh Existing Reports and identifies improvement opportunities in reporting and BI tools and as needed structure / functionality with the latest insights as they become available
  • Create dashboards to synthesize and visualize key information and enable business decisions
  • Works to develop deal tracking analytics and reporting capabilities
  • Collaborates with Digital to enhance data access across various sources, develop tools, technology, and process to constantly improve quality and productivity
  • Contribute to evolving our offerings and improving efficiency of repeated /routine processes through standardization/ automation of various offerings, models, and processes
  • Proactively conduct rationalization of reports to avoid data redundancies and free up capacity to work on new initiatives/projects
  • Synthesis of data and insights by collaborating/gathering inputs from colleagues in other functions such as Market Research, Brand Analytics, Marketing, Finance, Market Access, Medical, etc.
  • Provide quarterly utilization metrics of reports produced via usage metrics available in Power BI or other methods for reports outside of BI framework
  • Assist development and maintenance of KPI reports for the field/commercial team, covering Marketing and other related functions, and access appropriate information via a variety of tools and sources
  • Create dashboards to synthesize and visualize key information and enable business decisions
  • Develop a deep understanding of internal customers' data and analytical needs focusing on the customer-facing model
  • Monitor the external environment to stay up to date on the latest therapeutic area research and clinical development, as well as competitor landscape, and summarize and present findings through various communication channels
  • Capability in applying deeper technical skills and knowledge that is shared across the functional area (e.g., deep knowledge of key data sets, modelling capabilities, etc.)
  • Leads teams of experts specialized in Advanced business analytics professionals’ others as needed
  • Quantitative Strategy Consultant partner with a broad range of internal cross-BU client teams across regions to deliver and advise seamless solutions across the most specific marketing and sales issues facing a stakeholder
  • Evaluates the effectiveness of various promotion and marketing programs leveraging secondary data sources, Marketing mix model / Promotion response model / ROI analysis, Impact of channel dynamics: Field Force/Multi-Channel Modelling (New Commercial Model)
  • Coaches and develops Team lead or similar roles on team handling, projects management and methods
  • Mentor the team on day to day as well as exceptional cases/ situations
  • Monitor progress of work and provide solution to issues and queries
  • Resource and back-up planning for business continuity
  • Share best practices and serve as a change agent and facilitator for operational excellence Performance indicators: Adherence to timeline, quality target
  • Weightage: 50%
• Process:
  • Support delivery of projects in terms of resourcing, coordination, quality, timeliness, efficiency, and high technical standards for deliveries made by the medical/ field writing group, including scientific documents and clinical/medical reports
  • Contribute to overall quality enhancement by ensuring high scientific standards for the output produced by the medical/ field writing group; and
  • Secure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable standards
  • Refresh report on frequency/cycle basis (weekly/monthly/quarterly/annually), along with QC checks for each refresh
  • Use latest tools/technologies/methodologies and partner with internal teams to provide support on all sort of regular and adhoc business analytics activities like build, maintenance, and enhancements of such systems
  • Ability to work cross-functionally, gather requirements, analyse data, and generate insights and reports that can be used by the GBU
  • Work collaboratively with the stakeholder teams to prioritize work and deliver on time-sensitive requests
  • Be able to provide and defend gathered intelligence, methodology, content, and conclusions to the global leadership in a clear, concise format
  • Support delivery of projects in terms of resourcing, quality, timeliness , efficiency , and high standards for deliverables made by the commercial operations teams
  • Contribute to overall quality enhancement by ensuring to meet the defined/agreed quality parameters for the outputs produced by the respective teams
  • Secure adherence to compliance procedures and internal / operational risk controls in accordance with all applicable regulatory standards
  • Lead and implement operational excellence projects within the team in alignment with overall direction from senior leadership using appropriate process improvement tools
  • Ensure creating & developing tools, technology, and process in order to constantly improve quality and productivity
  • Performance indicators: Feedback from stakeholders on satisfaction with deliverables Adherence to plan/calendar
  • Weightage: 25%

• Stakeholder:
  • Maintain effective relationship with the end stakeholders with an end objective to meet the agreed deliverables
  • Interact/partner with Global Analytic COE representatives and be accountable for Global Service hub work
  • Develop, in collaboration with other Global Analytics CoE and Regional Analytic, original marketing concepts, points of view, and problem-solving tools, frameworks, and approaches
  • Help global stakeholders for process improvements, risk mitigation plans, and new initiatives
  • Drive effective collaboration with stakeholders to understand their requirements and to propose solutions in-line with their expectations
  • Establish regular governance with stakeholders, seek feedback from time to time and take appropriate actions are taken to ensure stakeholder satisfaction

About you

• Experience:
  • 12+ years of relevant experience with commercial operations within pharmaceutical industry. Strong ability in managing a multi-layered team of 50 people
  • 12+ years of experience in pharmaceutical product commercial analytics and/or forecasting. In-depth knowledge of common databases like IQVIA, APLD, Engagement and execution data, etc.
  • Demonstrated leadership and management in driving innovation and automation leveraging advanced statistical and analytical techniques.
  • People management experience by recruiting, selecting, orienting, and training associates; conflicts or complaints resolving ability from stakeholders and associates.
  • Supervising project activities and ensuring it is properly provisioned and staffed.

• Soft skills: Strong learning agility; Ability to manage ambiguous environments, and to adapt to changing needs of the business; Good interpersonal and communication skills; strong presentation skills a must; Team player who is curious, dynamic, result oriented and can work collaboratively; Ability to think strategically in an ambiguous environment; Ability to operate effectively in an international matrix environment, with ability to work across time zones; Demonstrated leadership and management in driving innovation and automation leveraging advanced statistical and analytical techniques. Ability to influence & negotiate. Strong interpersonal and negotiation skills, able to deal with ambiguity and conflicting priorities. Highly proficient in Stakeholder Management, Project Management and People Management.

• Technical skills:
  • Fluent with open source language (R), visualization and statistical analysis.
  • Project management tools
  • Proficient of programming languages (e.g. SQL, SAS, Python, R, VBA)
  • Experience using analytical platforms (e.g. Databricks, Jupyter Notebook, SQL developers, etc)
  • Proficient with pharmaceutical and commercial data sources and/or CRM data systems (e.g. IQVIA, Symphony, Komodo, Veeva, Salesforce)
  • Experience of using analytical tools like Power BI, Qliksense, Tableau, Smartsheet, and Alteryx etc;
  • Expert knowledge of Excel and proficiency in VBA
  • Experience of developing and managing dashboards
  • Project management abilities; capable of prioritizing and handling multiple projects simultaneously
  • An aptitude for problem solving and strategic thinking and ensuring high quality data output with strong quality assurance
  • Ability to synthesize complex information into clear and actionable insights
  • Proven ability to work effectively across all levels of stakeholders and diverse functions
  • Solid understanding of pharmaceutical development, manufacturing, supply chain and marketing functions
  • Demonstrated leadership and management in driving innovation and automation leveraging advanced statistical and analytical techniques

• Education: Advanced degree in areas such as Management/Statistics/Decision Sciences/Engineering/Life Sciences/ Business Analytics or related field (e.g., PhD / MBA / Masters)

• Languages: Excellent knowledge in English and strong communication skills – written and spoken

Why choose us?

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com