Manager - Business Insights & Analytics

Job title: Manager – Business Analytics

Hiring Manager: Group Lead Business Analytics

Location: Hyderabad

% of travel expected: Travel required as per business need, if any

About the job 

Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. 

The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. 

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As a Manager Business Insights & Analytics, within our Hyderabad Hub, you'll be responsible for supporting our commercial Insights, Analytics, and Data organization we are transforming to better power decision-making across our end-to-end commercialization process, from business development to late lifecycle management. Deliverables support commercial planning and decision making across multiple countries and globally.

Main responsibilities:

• At Sanofi we are leveraging analytics and technology, on behalf of patients around the world. We are seeking those who have a passion for using data, analytics, and insights to drive decision making that will allow us to tackle some of the world’s greatest health threats.
• Within our commercial Insights, Analytics, and Data organization we are transforming to better power decision-making across our end-to-end commercialization process, from business development to late lifecycle management.
• Deliverables support commercial planning and decision making across multiple countries and globally.
• In addition to ensuring high-quality deliverables, our team drives synergies across the franchise, fosters innovation and best practices, and creates solutions to bring speed, scale and shareability to our planning processes. As we endeavour, we are seeking a dynamic talent for the role of “Manager – Business Analytics”.
• We are looking for a team member to support our Global analytics team. Robust insights & analytics is a priority for our businesses, as the product potential has major implications to a wide range of disciplines.
• It is essential to have someone who understands and aspires to implement innovative analytics techniques to drive our insights generation across different franchises.
• Maintain effective relationship with the end stakeholders within the allocated GBU and tasks. Actively lead the insights generation and analytics across engagement. Being the PoC and accountable overall project and stakeholder management

Performance:

• Works to develop deal tracking analytics and uncover actionable insights from different reporting OC dashboards to support Marketing decision making.
• Refresh Existing Reports and identifies improvement opportunities in reporting and BI tools and as needed structure / functionality with the latest insights as they become available.
• Collaborates with Digital to enhance data access across various sources, develop tools, technology, and process to constantly improve quality and productivity.
• Providing accurate, timely reporting of key brand performance indicators and business trends.
• Analyse ambiguity/uncertainty in data and produce computational methodologies to resolve missing data elements, address issues and document solutions.
• Coordinate the process and consolidation of the inputs provided from various stakeholders.
• Providing actionable analysis of performance of the commercial organization and on specific marketing initiatives including but not limited to brand resource optimization, omnichannel execution & business performance management.
• Conduct extensive marketing analytics work including assessment of promotion tactic, content, vendor, and channel performance, analysis of customer behaviour and engagement journey to optimize customer experience. Integrating and analysing data from different sources while building visual, automated and easy to use dashboards.
• Identify and interpret business needs, analyse, and prioritize the requirements, design, and analyse data, identify gaps, and provide business requirements and expectations feedback.
• Refresh the current data structure and improve, as per the functional requirement, with the latest insights as they become available.
• Managing data and systems infrastructure ensuring data accuracy and quality.
• Responsible for tracking, analysing and reporting on marketing activities, campaigns, etc. while providing meaningful customer insights to drive business decisions.
• Perform detailed analyses to follow up and diagnose performance signals, marketing effectiveness and underlying market dynamics.
• Collaborate with other teams to identify KPIs, prioritize data gaps, ensure data accuracy, etc.
• Translate analytical findings into actionable recommendations and communicate through regular interaction with business unit teams.
• Work with stakeholders to understand changing business needs and develop solutions to meet those needs.
• Provide ad-hoc reporting and analysis as needed

Process:

• Support delivery of projects in terms of resourcing, coordination, quality, timeliness, efficiency, and high technical standards.
• Supporting the Insights Excellence and Product Planning team to enable forecasting/ statistical solutions that provide for automation, working closely with the brand teams and digital teams.
• Secure adherence to compliance procedures and internal/operational risk controls in accordance with all applicable standards.
• Prepare customer engagement reports on frequency/cycle basis (weekly/monthly/quarterly/annually), along with QC checks.
• Use latest tools/technologies/methodologies and partner with internal teams to provide support on all sort of regular and ad hoc business analytics activities like build, maintenance, and enhancements of such systems.
• Ability to work cross-functionally, gather requirements, analyze data, and generate insights and reports that can be used by the GBU.
• Work collaboratively with the stakeholder teams to prioritize work and deliver on time-sensitive requests.
• Be able to provide and defend gathered intelligence, methodology, content, and conclusions to the global leadership in a clear, concise format.

Stakeholder:

• Work closely with global and local teams and/ external vendors to ensure the end-to-end effective project delivery.

About you

Experience:

• 6+ years of experience in pharmaceutical product marketing analytics.
• Understanding of marketing analytics / KPIs and experience in generating quantitative and qualitative insights and recommendations.
• Experience with CRM Analytics, web and digital analytics (Veeva, Google Ads/Search Ads, Social Media, E-commerce, content management, Google Analytics, competitor monitoring, etc.)
• Knowledge of common databases like SQL, Databricks, advanced excel, VBA, advanced PowerPoint, Engagement and execution data, etc.
• The candidate should have a record of developing analytics to support strategic & operational planning.
• Experience in a healthcare company (pharmaceutical or biotech) or supporting organization.
• Experience with pharmaceutical data business & reporting
• An aptitude for problem solving and strategic thinking

Soft skills:

• Strong learning agility, Ability to manage ambiguous environments, and to adapt to changing needs of the business
• Good interpersonal and communication skills; strong presentation skills a must; Team player who is curious, dynamic, result oriented and can work collaboratively.
• Ability to think strategically in an ambiguous environment; Ability to operate effectively in an international matrix environment, with ability to work across time zones.
• Demonstrated leadership and management in driving innovation and automation leveraging advanced statistical and analytical techniques.

Technical skills:

• Superior analytical skills with proficiency in a broad range technique including data analysis and insight generation
• Experience with pharmaceutical data sources, CRM data systems (e.g., Veeva) and Field force analytics
• Conduct and communicate extensive customer engagement analytics work including assessment of promotion tactic, content, and channel performance, analysis of customer behaviour and engagement journey to optimize customer experience.
• Advanced knowledge of MS Office suite (particularly PowerPoint, Excel and VBA)
• Demonstrated ability to partner with and other cross functional business partners.
• Ability to lead multiple projects and priorities and respond to changing priorities
• Must be able to work well independently as well as part of a broad team
• Experience of using analytical tools like Power BI, Qliksense, Tableau, Smartsheet, and Alteryx etc.
• Knowledge of data warehousing, Snowflake, SQL, Databricks
• Web and digital analytics (Google Ads/Search Ads, Social Media, E-commerce, content management, Google Analytics, competitor monitoring, etc.)
• Project management abilities; capable of prioritizing and handling multiple projects simultaneously.
• Ability to synthesize complex information into clear and actionable insights
• Proven ability to work effectively across all levels of stakeholders and diverse functions
• Solid understanding of pharmaceutical commercial business
• Demonstrated leadership and management in driving innovation and automation leveraging advanced statistical and analytical techniques.
• Excellent communication skills
• Strong problem-solving skills, able to think creatively about challenging problems.

Education:

• Advanced degree in areas such as Management/Statistics/Decision Sciences/Engineering/Life Sciences/ Business Analytics or related field (e.g., PhD / MBA / Masters);

Languages:

• Excellent knowledge in English and strong communication skills – written and spoken

Why choose us? 

·       Bring the miracles of science to life alongside a supportive, future-focused team 

·       Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally 

·       Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact 

·       Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave 

·       Play a key role in shaping and optimizing our content strategy, driving business growth and achieving impactful results 

Pursue progress, discover extraordinary 

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.  

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.  

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!