Customer Experience Partner (Medical Representative) Immunology

Job Title: Head of Marketing, US Oncology

About the Job

Sanofi Oncology is on a mission to modernize and strengthen our customer engagement model, allowing us to deliver transformative therapy to patients and meet the unique needs our customers in a new way. The new model emphasizes agility, precision, and deep alignment with the evolving needs of oncology providers and patients, setting a new standard in cancer care. The Head of Marketing will drive the marketing strategy for the oncology business unit, focusing on the multiple myeloma market, setting a customer-centric vision and delivering high performance standards. This leader will oversee all aspects, from brand positioning and messaging to resource prioritization, ensuring alignment with global and local goals. They will be pivotal in shaping the oncology portfolio's impact, managing both pipeline and in-line products to address critical patient needs, drive value, and achieve market leadership. This role reports to the General Manager of US Oncology and sits on the US Oncology Leadership Team. 

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. 

Main Responsibilities:

• Lead the development of oncology brand strategies, focusing on product positioning, messaging, and market differentiation. 

• Lead launch readiness and execution for the subcutaneous formulation of Sarclisa in multiple myeloma, including a novel on-body delivery system. 

• Represent US Commercial on the Sarclisa Global Brand Team, co-creating strategies, messaging, and materials to ensure consistency and strategic alignment across markets. 

• Lead a team of stakeholder-focused marketing professionals, fostering strong collaboration and strategic alignment 

• Utilize market and customer insights to inform key business decisions and refine brand and customer strategies. 

• Serve as the primary liaison to internal insights & analytics team for integrated insights and strategic alignment. 

• Establish core messaging for a diverse customer base, including HCPs, patients, payers, and other key stakeholders. 

• Lead customer segmentation efforts to optimize outreach and engagement across channels and ensure precise targeting. 

• Support global initiatives and ensure that the global strategy accounts for US needs and market dynamics.  

• Ensure strong collaboration between the US Oncology Marketing team and counterparts on cross-functional teams, including Sales, Key Account Managers, Thought Leader Liaisons, and Patient Support Services.   

• Play a key role in accurate forecasting, lifecycle management strategies, and new product launch plans. 

• Leverage data and analytics to allocate marketing budget effectively across channels and audience segments, ensuring optimal utilization of marketing budgets. 

• Responsible for driving and achieving the Oncology forecast within OPEX boundaries, driving trade-offs that are in the best interest of Sanofi. 

• Prioritize investment opportunities and secure budget approval from senior leadership, advocating for resources to support strategic initiatives. 

• Champion talent development and team engagement, fostering a culture of continuous learning, growth, and diversity within the Oncology Marketing team. 

About You  

• Bachelor’s degree required; advanced degree in business or life sciences preferred. 

• Deep marketing experience required. Oncology experience preferred.  

• Exceptional communication and analytical skills, with a focus on high-impact execution and results.  

• Proven success in customer-centric marketing strategy development and cross-functional leadership 

• Established Marketing skills. 

• Patient, HCP, Account, & Digital marketing experience with multiple brands. Demonstrated expertise in omnichannel, modular marketing and content / channel strategy. 

• Field experience, preferably field leadership 

• Global and US experience preferred. 

• Track record of selecting talent-dense, high performing teams and developing talent. 

• Ability to travel up to 33%.  

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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