Key Account Manager, aT1D (Western Canada)

Reference Number: R2872862

Position Title: Key Account Manager, aT1D

Department: National Ecosystem

Location: British Columbia (Field based)

About Sanofi

​We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.​

About the Job

Join the team transforming how healthcare is delivered for chronic and specialty conditions worldwide. In General Medicines, you’ll help drive meaningful outcomes in diabetes, transplant, and immunology - with the scale and urgency patients deserve.​

Type 1 diabetes care is entering a new era. We now know that type 1 diabetes is an autoimmune disease that progresses through identifiable stages before symptoms appear, and that its onset can be delayed when it is detected early. With a first-in-class therapy, Sanofi is building a new paradigm of care in Canada: identifying people at risk, staging and monitoring them, and treating before clinical diagnosis. Much of the pathway this requires, from screening and referral to treatment and infusion capacity, does not yet exist at scale and is being built now, account by account.

The aT1D Key Account Manager is a full-time position within the Gen Med aT1D portfolio within a rapidly evolving Type 1 diabetes marketplace. Focused on the aT1D ecosystem, you will call on endocrinologists, internists, diabetes educators, primary care physicians & pharmacists.

You will develop and implement integrated business/account plans that deliver the budgeted revenue and proper utilization of resources, in major key accounts, including advocacy development, access, budget management and promotional material.

Main responsibilities

• Segmenting accounts (e.g., Centers of Excellence, referring centers, or other key accounts in the Autoimmune Type 1 diabetes local care pathway) and developing in-depth knowledge of each identified key account including strategic goals, value drivers, relevant business metrics, and unique emerging needs.
• Understanding key accounts’ critical stakeholders (e.g., endocrinology / immunology ‘C-suite’ executives and key decision makers), their roles, org structure and how they influence each other in to ensure account/departmental coordination.
• Developing understanding of target accounts (e.g., Centers of Excellence or other key accounts in the Autoimmune Type 1 diabetes local care pathway) functioning and existing screening/infusion infrastructure to identify operational barriers that could prevent patients from accessing screening or treatment administration.
• Developing strategic account plans including prioritization, based on identified barriers to address opportunities. Co-creating solutions with accounts’ key decision-makers to remove operational barriers and supporting screening and monitoring initiatives.
• Collaborating to establish screening and infusion infrastructure beyond key Centers of Excellence, (e.g., specialized sites to develop home infusion solutions)
• Collaborate with the Ecosystem Manager, referring centres and treating specialists to ensure people identified through screening are referred and assessed in a timely manner, before progression to Stage 3.
• Engaging with accounts’ key stakeholders to convey a compelling narrative on disease awareness, screening, treatment options and tailoring engagement to the stakeholders’ level of maturity.
• Build conviction among endocrinologists in the clinical rationale for early intervention and in the treatment’s indication, efficacy and safety profile, translating it into intent to treat appropriate patients.
• Identify healthcare professionals with early treatment experience and, where appropriate, engage them through approved commercial programs (e.g., peer-to-peer education) to share practical experience with colleagues, in line with the Innovative Medicines Canada Code of Ethical Practices and Sanofi policies. Scientific and KOL engagement remains led by Medical.
• Orchestrate key account plans, aligned with brand strategies, supporting customer needs incorporating an omnichannel execution model to maximize sales performance in the short and long term, while looking for new opportunities
• Deliver on assigned sales and account objectives, achieving budgeted revenue targets on a monthly, quarterly and annual basis.
• Collaborating with cross-functional field-based teams (e.g., Ecosystem Manager, Medical, Market Access) in leading discussions on product access and formulary inclusion, administrative flows definition, and more generally to proactively address accounts’ needs.

About you

Your chance to make an impact.

Only the best will do. We’re seeking dynamic and inspiring brand-builders. As a fast learner you’ll be quick to understand evolving situations and lead in implementing game-changing solutions. You will be energized by building a market that does not yet exist, helping accounts redesign how they work so that a new standard of care becomes routine practice.

Experience:

• Demonstrated record of success with a minimum of 3 years of customer facing experience.
• Desired experience in either Diabetes / Specialty / Rare disease.
• Proven results increasing provider adoption and customer engagement.
• Experience successfully launching products in the field.
• Experience collaborating in a matrix environment across sales, medical, market access and support functions.

Soft skills:

• Excellent interpersonal and communication skills, with ability to effectively engage internal and external stakeholders, build and cultivate strong working relationships.
• Outstanding communication skills and networking capabilities Flexibility, agility and quick to adapt to new situations in a competitive marketplace.
• Ability to work agile, demonstrate creativity and be a strong team player.
• Strong analytical acumen.
• High accountability for feedback, coaching and results.
• Ability to develop and implement integrated business/account plans that deliver the budgeted revenue and proper utilization of resources.

Technical skills:

• Experience in rare disease, diabetes or specialty care, with a solid understanding of the Western provinces’ healthcare systems.
• Value-based selling and objection-handling skills, including the ability to navigate private payer coverage and patient support programs in an environment where public reimbursement is still evolving.
• Demonstrated ability to use data to drive business management and sales performance across accounts.
• Disciplined pre-call planning, CRM use and follow-through to maintain accurate account records and insights.
• Digital & Analytical skills: able to analyze data, feedback and turn it into insights
• Excellent verbal & written presentation skills in English
• Must achieve and maintain compliance with all applicable regulatory, and operational rules and procedures.

Education:

• Relevant University Degree, Business or Science focus is preferable.

Health, Safety and Environment related to company vehicle:

• Driver’s license & maintain all safety protocols.
• Drive company vehicle using safe driving practices, while complying with all current applicable laws and regulation, as well as all Sanofi directives
• Ensure proper vehicle maintenance.
• Successfully complete all required driver training within defined due dates including Road safety

Languages:

• English proficiency in both oral and written.

Why Choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.​
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.​
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.​
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs

This position is for a current vacant role that we are actively hiring for.​

Applications received after the official close date will be reviewed on an individual basis.

AI Usage 

"Artificial Intelligence” refers to any systems that use automated processes, including algorithms and machine learning, to analyze data and make predictions, inferences, decisions, or recommendations without direct human involvement. These systems may process personal information to identify patterns, improve services, or support decision-making. The Company may use Artificial Intelligence for purposes including, but not limited to, resume screening and hiring, scheduling interviews or meetings, conducting surveys, matching skills with potential job openings, interview scoring, ensuring compliance with regulations applicable to our industry, and activities related to performance evaluation. Information collected and processed by the Company’s Artificial Intelligence systems may include the personal information detailed above and calendar availability. It excludes the information collected and processed for monitoring purposes. You should contact Human Resources if you have a question or concern regarding your personal information. You can also contact Canada’s Privacy Officer via Sanofi’s data subject request portal,  Data Subject Rights Webform. The  Data Subject Rights Webform can also be used to request access or correction of your personal information and file a complaint. 

Sanofi is an equal opportunity employer committed to culture, inclusion, and experience. Our goal is to attract, develop and retain highly talented employees, allowing us to benefit from a wide variety of experiences and perspectives. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

#GD-SA

#LI-SA​

#LI-Remote

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

Toute compensation sera déterminée en fonction de l'expérience démontrée. Les employés peuvent être admissibles à participer aux programmes d'avantages sociaux de l'entreprise. Des informations supplémentaires sur les avantages sociaux peuvent être trouvées ici.